Customer referral program
Refer a commercial customer.
Know a property that needs dependable snow and ice service? Make the introduction and earn a 5% referral fee for each entity, up to $3,000 per commercial referral.
- 5%Up to $3,000
- 1 business dayReliable follows up
- 50 locationsCoverage across Ohio
Customer referral form
Make the introduction.
Three short steps. Reliable confirms the referral and follows up within one business day.
Who to refer
Commercial properties we protect.
Swipe through the commercial property types Reliable serves, from single sites to entire portfolios.
01 / 07Medical
Hospitals and medical campuses, where safe surfaces are critical.
Patients, staff and emergency vehicles arrive around the clock, so entrances, walkways and parking have to stay clear through the whole storm.
Snow plowing · Sidewalk de-icing · Liquid de-icing
Refer a medical propertySwipe left or right to see another property
01 07
Medical
Hospitals and medical campuses, where safe surfaces are critical.
Patients, staff and emergency vehicles arrive around the clock, so entrances, walkways and parking have to stay clear through the whole storm.
- Snow plowing
- Sidewalk de-icing
- Liquid de-icing
Use the form below and Reliable takes it from there.
Program video
Hear how the referral program works.
A walkthrough of the program, the customers Reliable is looking for and what happens once you make an introduction.
Selling proposition
A partner your referral can count on.
What the customers you refer get from Reliable, what you earn, and the sites that are the best fit.
- Safety firstProviding safety throughout Ohio all winter.
- 15 minutes awayCrews are never more than 15 minutes from the site.
- 40-year track recordA proven Autopilot system behind every storm.
- We make it easyOne family-owned partner that makes winter easy for customers.
- 50 satellite locationsCoverage throughout Ohio, from single sites to portfolios.
Referral fee structure
5%
For each entity you refer
Up to $3,000 per commercial referral.
Eligibility criteria
Who qualifies
- A commitment to high service standards.
- The lot must be salted when it's plowed.
Service limitations
Where Reliable can take the work on.
There is limited availability for route work. For larger sites, these are the conditions that let Reliable commit a dedicated crew.
Walmart-size lots
Lots the size of a Walmart or larger, from a single site up to an entire portfolio.
Dedicated equipment
Equipment dedicated to the site rather than shared across a route.
Crews 15 minutes away
Workers who live within 15 minutes of the site, so response stays fast.
Limited route work
Limited availability for route work serving smaller sites.
All of Ohio50 satellite locations
Quick responseWithin one business day
Family owned40 years of experience
Map of service area
All of Ohio, from 50 satellite locations.
Reliable works one state, thoroughly. Crews are never more than 15 minutes from the properties they protect.
Metro areas
- Akron area
- Canton area
- Cleveland area
- Youngstown area
Counties served
- Ashtabula County
- Cuyahoga County
- Erie County
- Geauga County
- Lake County
- Lorain County
- Lucas County
- Mahoning County
- Medina County
- Portage County
- Richland County
- Sandusky County
- Seneca County
- Stark County
- Summit County
- Trumbull County
- Wayne County
- Wood County
Customer FAQ
Top questions from customers.
Straight answers about who Reliable serves, where, and what happens after you make an introduction.
Reliable is a family-owned company with 40 years of experience and a proven Autopilot system. Crews are never more than 15 minutes away, working from 50 satellite locations throughout Ohio, and safety comes first. We make it easy for our customers.
Commercial properties: medical campuses, distribution centers, retail, transportation (trucking terminals and intermodal yards), airports, Class A office space and entire portfolios. Eligible customers are committed to high service standards and have the lot salted when it's plowed.
Reliable focuses on larger sites, lots the size of a Walmart or bigger, where it can assign dedicated equipment and crews who live within 15 minutes of the property. That model leaves limited availability for route work serving smaller sites.
All of Ohio, from 50 satellite locations. That includes the Akron, Canton, Cleveland and Youngstown areas and Ashtabula, Cuyahoga, Erie, Geauga, Lake, Lorain, Lucas, Mahoning, Medina, Portage, Richland, Sandusky, Seneca, Stark, Summit, Trumbull, Wayne and Wood counties.
Right away you'll get an automatic reply confirming your referral arrived, followed by a short PDF (2 to 5 pages) with the program details. The team contacts you within one business day.
Commercial referrals earn a 5% referral fee for each entity, up to $3,000 per referral. The program details PDF you receive after referring explains when the fee is paid.
Reliable has been family owned for 40 years. The family that runs the company is the one making the commitment to unbeatable service, and it has built that service across Ohio for four decades rather than for a quick sale.
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